Privacy Policy
Last Updated: December 2025
1. Introduction
The Epoxy Guys of El Paso, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.
By using our website or submitting your information, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information when you voluntarily submit it through our website:
Full name
Email address
Phone number
Project details or service preferences
Communication preferences (SMS or email consent)
IP address and browser information (via analytics tools)
You are not required to provide a phone number to use our website.
3. How We Use Your Information
We use the information we collect to:
Provide estimates and respond to inquiries
Schedule appointments and confirm services
Send transactional messages related to your request (if you opt in)
Send promotional or marketing messages (only if you explicitly opt in)
Improve our website and customer experience
Comply with legal and regulatory requirements
4. SMS & Messaging Privacy (A2P Compliance)
If you provide your phone number and opt in to SMS communications:
You may receive transactional messages such as appointment reminders, estimate confirmations, or service updates
You may receive marketing or promotional messages only if you explicitly consent
Consent is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For help, reply HELP.
We do not sell, rent, or share your phone number with third parties for their marketing purposes.
5. How We Share Information
We may share your information only with:
Service providers and automation platforms (e.g., CRM, SMS delivery, email services) used to operate our business
Legal or regulatory authorities if required by law
All third parties are required to protect your information and use it only for authorized purposes.
6. Cookies & Tracking Technologies
We may use cookies or similar technologies to:
Analyze website traffic
Understand user behavior
Improve performance and functionality
You can disable cookies through your browser settings if you choose.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed 100% secure.
8. Your Rights & Choices
You may:
Request access to or correction of your personal information
Opt out of marketing communications at any time
Request deletion of your information, subject to legal obligations
To make a request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or your personal information, contact us at:
The Epoxy Guys of El Paso, LLC
El Paso, Texas
Email: [email protected]
Phone: (915) 316-1986 update the font, size and more.
